Visitor Policies | Boston Medical Center
doctor Find a doctor
You are here

Visitor Policies

Updated September 11, 2020

Boston Medical Center's priority is the safety of our patients, employees and visitors. To balance the needs of our patients with ensuring we have a safe hospital, visitors will be limited due to COVID-19. People who have traveled from high risk states, determined by the Commonwealth of Massachusetts, will not be allowed to visit.

All Visitors

  • All visitors must be 18 years of age or older and will be screened for symptoms of possible COVID-19 infection. Visitors who are sick or have any symptoms (fever, cough, shortness of breath, sore throat, chills, muscle aches, or new onset of loss of taste and smell) may not visit under any circumstances.
  • All visitors will be provided a surgical mask upon arrival and are required to wear the mask continually until they leave the building, as well as practice hand hygiene and social distancing.
  • Visitors will be instructed to stay in the patient’s room for the duration of the visit.
  • Patients will be asked to wear masks for the entire time they have visitors in their rooms.
  • Visitors are not allowed for patients with COVID-19 except for COVID positive patients on comfort measures only (CMO) with permission from the clinical team and using the appropriate PPE as directed by the clinical team.

Adult Inpatient

  • Adult inpatients may designate one visitor who is permitted to visit daily throughout the hospital stay. Visiting hours: 2 p.m. – 7 p.m.
  • Visitors must check in at the nursing station before entering the patient room.
  • In extenuating circumstances, the patient may request a one-time visitor change. This change is not an additional visitor – it replaces the original visitor.
  • Patients on CMO may be allowed multiple visitors. In that instance, only one visitor will be allowed at a time, for 15 minutes each.

Pediatric Inpatient/NICU

  • For pediatric patients, one parent/guardian may visit. Visitation is allowed 24/7.
  • For NICU patients, one parent/guardian may visit. Two parents/guardian may visit for special teaching.

Labor and Delivery

  • One support person is allowed during the patient’s delivery and postpartum stay.
  • Ambulatory Clinics
  • There are no visitors allowed in any Ambulatory clinic with two exceptions:
    • A parent accompanying a child who has an appointment.
    • A caregiver accompanying a patient who is disabled, elderly, or otherwise needs a caregiver.

Emergency Department

  • Adult Emergency Department: No visitors at this time.
  • Pediatric Emergency Department: One parent/guardian allowed with the child.

Surgical Services

There are no visitors allowed for patients undergoing surgery with two exceptions:

  • A parent accompanying a child.
  • A caregiver accompanying a patient who is disabled or otherwise needs a caregiver.

Visitor Policies in Multiple Languages 


BMC is committed to ensuring that all visitors enjoy full and equal visitation privileges consistent with patient preferences. BMC does not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation or disability. Visitors may include, but are not limited to, spouses, domestic partners, both different-sex and same-sex significant others, both different-sex and same-sex parents, other family members, friends and persons from a patient's community.

No Smoking

Smoking is strictly prohibited in any hospital building.

Restricted Cell Phone Use

Cellular phones may not be used in patient rooms or procedure areas.

Deliveries of Mail and Flowers

Should be addressed to:

Patient's first and last name
Building and room number
(If you don't know the building or room, call 617.638.6800.)

Boston Medical Center
One Boston Medical Center Place
Boston, MA 02118

To safeguard patients, certain units such as Intensive Care Units and Medical Oncology Units restrict flower deliveries. We encourage you to check in with the nursing staff before sending or bringing flowers.

No Latex Balloons

Latex balloons are not permitted in the hospital. Mylar balloons are appreciated.

Infectious Diseases

For visitors who have been exposed to infectious diseases such as Chicken Pox, Tuberculosis (TB), Mumps or Measles within three weeks of their visit, please speak with the patient's nurse before visiting.